Taichung Armed Forces General Hospital

Statement on Fairness and Confidentiality

The Pathology Laboratory of Taichung Armed Forces General Hospital upholds the core values of professionalism, fairness, integrity, and confidentiality. We are dedicated to providing testing services that meet international standards. In accordance with the ISO 15189 certification requirements for medical laboratory quality and capability, we hereby publicly declare the following:

1. Principle of Fairness

All personnel and collaborators in our department are committed to conducting tests and related business processes without any influence from financial, commercial, administrative, or other external pressures. This dedication ensures the independence and integrity of our work.

All business operations are conducted in accordance with the standard operating procedures (SOP) established by the laboratory. These operations adhere to principles of fairness and non-discrimination and are subject to internal audits, management reviews, and risk assessments.

Any situation that may present a conflict of interest concerning test results must be proactively disclosed by the relevant personnel and reported through the appropriate channels to ensure the objectivity of the findings.

2. Confidentiality Obligations

• Our department strictly adheres to the information security and personal data protection policies of Taichung Veterans General Hospital.
• All personnel involved in laboratory activities are required to commit to safeguarding the information of test subjects, medical data, test reports, and laboratory operations. They must not disclose or misuse this information without proper authorization.
• Only authorized personnel may access necessary information based on their permissions, and all methods of data transmission and storage comply with relevant information management regulations.
• If any information leakage or suspected violation of confidentiality regulations is discovered, it will be reported and addressed immediately in accordance with established protocols, and legal accountability will be pursued.

3. Integrity and Responsibility

Personnel in our department must refrain from engaging in any form of unethical profit-making behavior that may arise from their positions, collaborative relationships, or access to resources.

Our hospital consistently fosters a culture of integrity and quality by providing appropriate channels for complaints and feedback. We encourage both internal and external stakeholders to engage in oversight.

We are dedicated to continuously enhancing our quality management, information security, and personnel training to ensure the integrity and confidentiality of all laboratory operations. Our goal is to provide the most reliable testing services to the public and medical teams.

Achievements of the Pathology Laboratory

• In 2014, we obtained ISO 15189 certification and successfully renewed this certification in 2021 and 2023 (Laboratory No. 2960).
• Recognized as a designated testing institution for infectious diseases such as acute hepatitis A, B, and C, syphilis, HIV, gonorrhea, and severe complications of COVID-19.
• Authorized for occupational and specialized health assessments.
• Established as the designated COVID-19 testing institution during the formation of the Epidemic Command Center.
• Certified for testing in drug abuse, urine analysis, and emerging toxic substances.
• The Toxicology Center received the National Quality Mark (SNQ) in 2023.